Privacy Policy

Rachie Roo's Bake Shop website is owned by Rachie Roo's Bake Shop, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by Rachie Roo's Bake Shop, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using Rachie Roo's Bake Shop website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Personal information we collect:

When you visit the Rachie Roo's Bake Shop, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.

Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via Orders@RachieRoosBakeShop.com.

Your rights:

If you are a European resident, you have the following rights related to your personal data:

• The right to be informed.

• The right of access.

• The right to rectification.

• The right to erasure.

• The right to restrict processing.

• The right to data portability.

• The right to object.

• Rights in relation to automated decision-making and profiling.

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

SMS/Text Message Consent and Communications

Information We Collect

When you opt in to receive text messages from us, we collect the following personal information:

• Mobile phone number provided at the time of opt-in

• Opt-in date, time, and method (e.g., web form submission and keyword reply)

• Message engagement data, such as delivery status and opt-out requests

How We Use This Information

The information collected through your text message opt-in is used solely to:

• Send you the communications you have requested (e.g., order updates and appointment reminders)

• Maintain an accurate record of your consent for compliance purposes

• Process and honor opt-out requests promptly

Message frequency will vary. Standard message and data rates may apply. You may opt out at any time by replying STOP to any message you receive from us. For help, reply HELP or contact us at Orders@RachieRoosBakeShop.com/321-382-4427.

How Your Opt-In Information Is Shared

Your opt-in consent and mobile phone number are never sold, rented, or shared with third parties or affiliates for their own marketing purposes.

We may share your information only in the following limited circumstances:

• Service providers, Third-party vendors who assist us in delivering text messages on our behalf (e.g., SMS platforms). These parties are contractually obligated to use your data only to perform services for us and may not use it for any other purpose.

• Legal compliance, When required by law, court order, or governmental authority.

• Business transfers, In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you if this occurs and your data becomes subject to a different privacy policy.

No mobile opt-in data or consent will be shared with any third party for purposes unrelated to the services described above.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to Orders@RachieRoosBakeShop.com.